Quality management programs are important for a firm to achieve quality assurance that helps in improving efficiency. This category mainly comprises two courses Kaizen and Total Quality Management.

Striving for continuous improvement? Then, this course is for you. It’s about Kaizen, a Japanese business philosophy of continuous improvement which aims for improvements in productivity, effectiveness, optimal resource utilisation, increased employee morale and safety. 

Course Duration - 15 minutes

Total Quality Management

Implementing a Total Quality Management program to achieve quality assurance helps in improving the effectiveness and competitiveness of an organization. The primary focus of TQM is to improve customer satisfaction by ensuring that all allied works are toward the common goals of improving product quality or service quality.

Course Duration - 20 minutes