Selling Skills
Sales are a very important part of every business and keeping this in mind you can buy e-learning courses that offers various short courses related to it. Thus, this category includes Create a Value Link, Negotiation Skills, What Customers Really Want, and many more.
We all know that customer satisfaction is an essential element for the organizational prosperity of any business and when it comes to customers, there is always a mixed bag to deal with. Some are really nice and polite while there are also the difficult ones.
Handling the difficult customers effectively helps to retain the business and is a sign of customer service focused organization.
Watch the course to learn how to deal with difficult customers.
Course Duration – 20 minutes
We all know that customer retention is vital to increase business. According to Reichheld & Schefter, A 5 percent increase in retention rate can increase profits by as much as 95 percent. Also, customer retention is cheaper than customer acquisition. Hence, it is important to retain customers.
Watch our course Customer Retention and learn to calculate customer retention rate, understand the significance of customer retention and discuss effective strategies to retain the customers.
Course Duration – 20 minutes
Do you want to increase the sales and revenue of your business, boost your brand value and gain the loyalty of your customers? If yes, then customer engagement and involvement is what you must focus on.
John Russell, President of Harley Davidson has quoted that “The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.”
Watch this course from Dynamic Pixel in order to gain an insight into the topic Customer Engagement and Involvement.
Course Duration – 20 minutes
Customers buy products more for the value rather than features and benefits. The right way to sell value is by making a value link.
Watch this course to learn how to make an effective value link statement.
Course Duration – 15 minutes
Want to build trust and loyalty of your customers along with a solid reputation ?
Then here is a course for you on Customer Centricity and implementing ways to make an organization Customer Centric.
Course Duration – 15 minutes
All sales people ask questions to their client, but what matters is that – do they ask right questions. Take this short course to understand the Line of Enquiry.
Course Duration – 15 minutes
Late-Stage Objection occurs when the customer refuses to move ahead with the sale just when the salesperson is about to close it.
Watch the course and learn strategies to handle these objections.
Course Duration – 15 minutes
Status Quo Objection usually appears early in the sales process, most often during the first call. Objection Handling means responding to the buyer in a way that changes their mind or alleviate their concerns.
Watch the course and learn strategies to handle these objections.
Course Duration – 15 minutes
Negotiation Skills plays an important role in business and organizational settings. The ability to negotiate effectively contributes significantly to business success as the aim is to foster goodwill despite the difference in interests.
Course Duration – 15 minutes
Selling skills are critical in organizations that rely on ongoing buying from customers or clients.
Socratic approach to Sales allows the salesperson to create a collaborative, win-win environment with the customer.
Watch this course to know more about this approach.
Course Duration – 15 minutes
Sales are certainly what drives anyone in and out of a business. Selling is one of the most important business skills. Selling skills are critical in organizations that rely on ongoing buying from customers or clients.
Watch this short course to know more.
Course Duration – 15 minutes
Getting a customer buy from you requires a leap of faith? Building evidence into your proposal will make it easier for the customer to build that faith.
Watch this course to learn about the various types of supporting evidence.
Course Duration – 15 minutes
For everything you do to build relationship with customers, you’ll be probably surprised to see what they really want from you. Watch this course to know what do customers really want from you.
Course Duration – 60 minutes