Enrolment options

Telephone Call Control

Telephone Call Control

  • Assessment Methods:Quiz
  • Course Difficulty Level:Intermediate
  • Duration:10 minutes
  • Certificate:Yes
License enrolment

In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The benefits are both for you and the customer. 

License enrolment (Student)
License enrolment (Student)