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What Customers Really Want

Gain a deep understanding of customer service and learn how to set exceptional service standards with this course.

About the course

Gain a deep understanding of customer service and learn how to set exceptional service standards with this course. Master the art of building rapport, handling sales calls effectively, and dealing with irate or dissatisfied customers to ensure a positive experience and lasting customer loyalty.

What you'll learn

Understand customer service and set excellent service standards.
Understand how to build customer rapport.
Manage a sales call effectively.
Cope with an irate or dissatisfied customer.

Certificate

After completion of this course, you will get this certificate

Enrolment options

What Customers Really Want

What Customers Really Want

Assessment Methods:Quiz
Duration:60 minutes
Certificate:Yes

License enrolment

Gain a deep understanding of customer service and learn how to set exceptional service standards with this course. Master the art of building rapport, handling sales calls effectively, and dealing with irate or dissatisfied customers to ensure a positive experience and lasting customer loyalty.

This course requires a payment for entry.

INR 500.00

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