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Customer Centricity

This course will teach you the core principles of customer centricity and how adopting a customer-first mindset can transform your organization's approach to service and growth.

About the course

This course will teach you the core principles of customer centricity and how adopting a customer-first mindset can transform your organization's approach to service and growth. You will learn practical strategies to enhance customer experiences and foster lasting relationships that drive business success.

What you'll learn

Explain the meaning of the term “customer centricity”.
Implement some ways to make an organization customer centric.

Certificate

After completion of this course, you will get this certificate

Enrolment options

Customer Centricity

Customer Centricity

Assessment Methods:Quiz
Duration:15 minutes
Certificate:Yes

License enrolment

This course will teach you the core principles of customer centricity and how adopting a customer-first mindset can transform your organization's approach to service and growth. You will learn practical strategies to enhance customer experiences and foster lasting relationships that drive business success.

This course requires a payment for entry.

INR 250.00

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