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Customer Centric

This course helps you understand the core concept of placing the customer at the heart of business operations.

About the course

This course helps you understand the core concept of placing the customer at the heart of business operations. Learn how to recognize customer needs, implement customer-centric strategies, and tackle challenges to create an organization focused on delivering exceptional customer experiences.

What you'll learn

Elaborate the concept of customer-centric approach.
Understand the needs, tastes, and preferences of the customer.
Recognize the importance of customer-centric concept.
Describe the process of making an organization customer-centric.
Discuss ways to make organizations customer-centric.
Identify the challenges to customer-centric approach.

Certificate

After completion of this course, you will get this certificate

Enrolment options

Customer Centric

Customer Centric

Assessment Methods:Quiz
Duration:25 minutes
Certificate:Yes

License enrolment

This course helps you understand the core concept of placing the customer at the heart of business operations. Learn how to recognize customer needs, implement customer-centric strategies, and tackle challenges to create an organization focused on delivering exceptional customer experiences.

This course requires a payment for entry.

INR 350.00

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