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Business Communication Etiquette

This course equips you with the skills to communicate effectively across various mediums.

About the course

This course equips you with the skills to communicate effectively across various mediums. Learn proper etiquette for face-to-face interactions, telephone and email communication, and master the art of clear, professional correspondence in diverse business contexts.

What you'll learn

Demonstrate proper face-to-face communication etiquette.
Understand the non-verbal aspects of face-to-face communication.
Communicate effectively over the telephone.
Identify appropriate situations to use the telephone for communication.
Practice telephone etiquette in professional settings.
Follow guidelines for proper telephone usage.
Apply etiquette for cellular phone communication.
Utilize speakerphones appropriately in professional contexts.
Communicate effectively through e-mail.
Recognize situations when e-mail cannot be used for business communication.
Identify scenarios when e-mail is appropriate for business communication.
Write clear and professional e-mails.

Certificate

After completion of this course, you will get this certificate

Enrolment options

Business Communication Etiquette

Business Communication Etiquette

Assessment Methods:Quiz
Duration:35 minutes
Certificate:Yes

License enrolment

This course equips you with the skills to communicate effectively across various mediums. Learn proper etiquette for face-to-face interactions, telephone and email communication, and master the art of clear, professional correspondence in diverse business contexts.

Teacher: Admin User

This course requires a payment for entry.

INR 350.00

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