Many organizations put a large emphasis on hard skills. They focus on performance management and product knowledge training because they feel it will let the individuals perform a specific task in the desired manner and are essential for daily operations thereby impacting the company sales. But, in reality, they fail to recognize the importance of soft skills. There needs to be a perfect balance between hard skills and soft skills. A combination of both will let the business thrive and ensures the overall development of the employees.
Why soft skills are of paramount concern? Well, these interpersonal skills represent the ability of the employees to work effectively in harmony with others. These are non-measurable and intangible personality traits that must be honed and strengthened for the success of the organization. Thus, undoubtedly, these skills are a ladder to accomplishment.
Now a day, many recruiters chose soft skills topped by dependability, teamwork, collaboration, and problem-solving as the most important skills they are seeking in new hires. Therefore, you need to improve your soft skills by availing yourself of a soft skill development course. What does it aim at? What types of soft skills are included in it? Have a look below for in-depth detail.
Communication
Communication is the first and foremost skill that is highlighted in the soft skills development course. Communication and productivity are directly proportional to each other. How well you communicate with your employees lets you build your organization’s reputation and lead to increased sales. Communication as a soft skill encompasses verbal, non-verbal, and written skills.
To improve it, the soft skill course developers need to inculcate real-life scenarios with relatable characters. By this, employees will learn to apply knowledge in practical life.
Teamwork
Another important soft skill that should be mastered is teamwork. Suppose, an employee possesses expertise in a certain hard skill required for the position, but if that person is unable to work well in harmony and teamwork with others, then no matter how talented he is, the organization is not going to be in profits. This is a skill that doesn’t come easy.
Therefore, the online soft skills development courses should teach teamwork as a soft skill so that the individuals can manage their teams and empowers them to identify and fix the most common problems leading to effective workplace collaboration.
Problem-Solving
Many multinational companies look for a candidate who is a good problem-solver. It is because such type of individuals are available 24×7 to resolve the glitches, issues, and problems. Followed by problem solving comes decision-making skill. If an employee is able to troubleshoot the problem, only then he will be able to make a sound decision in favor of the organization.
Therefore, enlisting this skill in the soft skills development course strengthens the ability of the individuals to use their knowledge to find answers to pressing problems and formulate workable solutions.
Critical Thinking
The skill of critical thinking means the trait which allows the person to reason, analyse the information, and figure out the most logical solution to the problem in a quick and prompt manner. Being a valued and high utility skill it is enlisted in the soft skill development course.
How it is improved? In the online course, the employees are presented with a real life problem which they have to think critically to fully analyse the problem. In a specific set of time, they are required to come up with a rational solution.
Emotional Intelligence
Do you know in the workplace emotional intelligence is the most sought-after skill? The presence of this skill lets you control your emotions during the eruption of any conflict in the organization. At the same time, it lets you understand other’s emotions for a healthy relationship.
Just imagine, if your manager is non-empathic and doesn’t care for you as well as your team member’s emotions; then how will it impact your morale and motivation level? Would you like to continue to work with him? Obviously no. Therefore, it is quintessential to keep arrogance and rudeness aside and engage in emotional support, humor, and camaraderie.
Bottom Line
The above listed set of soft skills are highly prized and in high demand by the recruiters. They come along with a multitude of benefits such as increased productivity, improved office culture, enhanced transparency, and increased sales. Thus, the developers give due consideration to enlist them in soft skills development courses.
Knowx Box is an online platform that comes equipped with a library of essential soft skills. Our soft skill development courses will help you to advance your career and upskill your organization. Get in touch with us and accomplish your goals.