Customer Centric

If you don’t acquire and retain customers, you won’t survive. An organisation that forgets about customers is destined to fail. They'll build the wrong products, invest in the wrong resources, and lose goodwill with customers. On the other hand, an organisation that meets customer needs, anticipates customer wants and provides a satisfactory level of customer service will grow at an astounding pace. 

 Watch this course from Dynamic Pixel to learn how to become a customer centric organisation.

Course Duration - 25 minutes